We kindly inform you that applications versions up to 1.0.5-AC (inclusive) are beta versions. To check your version please go to Settings → Apps → Manage apps find and expand details for Customer Tools App.
Effective July 1, 2022, beta versions of the Customer Tools app will cease to function and will no longer be supported. The application should be updated to the latest version available on the marketplace. New versions bring more features and security improvements.